Items where Author is "Ernawati, Henny"
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Thesis
Ernawati, Henny (2017) STRATEGI CUSTOMER SERVICE DALAM MEMPERTAHANKAN LOYALITAS NASABAH (STUDI KASUS PADA PT BANK MANDIRI (PERSERO).Tbk KANTOR KAS JAKARTA ARJUNA). Undergraduate thesis, Universitas Satya Negara Indonesia.