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Items where Author is "Marwanti, Della Puspa"
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Marwanti, Della Puspa (2016) STRATEGI KOMUNIKASI CUSTOMER SEVICE DALAM MELAKSANAKAN PELAYANAN PRIMA KEPADA PELANGGAN (STUDI KASUS PADA TOKO BUKU GRAMEDIA EMERALD BINTARO). Undergraduate thesis, Universitas Satya Negara Indonesia.